Safety & Care
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Tap any section below to read more about how we approach product handling, packaging, usage and customer support.
Products are carefully packed using suitable protective materials to help reduce the risk of damage during transit.
Orders are handled with care during the packing and dispatch process so products can reach customers in good condition.
Different products can have different features, components and ways of use. Please check the product page, packaging and supplied instructions for relevant information.
If a product arrives damaged, incomplete, or you need help understanding its use, contact Vikrida Support before using the product.
For battery-operated or rechargeable products, follow the charging and battery instructions supplied with the product. Keep electronic components away from water unless specifically stated otherwise.
Use and store products appropriately. Avoid using a product if it is visibly damaged, broken or has loose components that may affect normal use.
Every product is different
Features, components, accessories and usage requirements can differ from product to product. Please check the individual product page, packaging and any instructions supplied with your order before use.
Need Help With a Product?
If your product arrives damaged, incomplete, or you have a question about its use, please contact Vikrida Support and our team will assist you.